You'll absolutely love our products and services.
However, you're fully protected by a 100% money-back return policy.
Here's how it works...
If for some reason you're dissatisfied at any time during the first 30 days after purchase, simply return all products we shipped to you, delete all digital video, audio, and text files you obtained from us, and ask for a full refund. You'll get your money back. That's a firm promise and commitment.
In order to obtain a full or partial refund under this policy, physical products should be shipped at your expense to the address listed below, must include your purchase information (such as a copy of your receipt) so that we can make a refund, and the products should be in merchantable condition (i.e. we could resell them because they're in good condition). Returned physical products are subject to a re-stocking fee equivalent to 10% of the purchase price.
Your refund request must me submitted through the form of a "Support Ticket" through your secure members area log in. Please include the words "Refund Request" in the request will all of your account details.
Attn: Returns Department
6701 Guada Coma Drive
Schertz, Texas 78154
To serve you and other customers better in the future, we request (but do not require) that you tell us why you want a refund. We want satisfied customers.
Please remember that asking for a refund but continuing to use the products purchased from us is the same thing as stealing and may also violate applicable intellectual property rights law.
This Returns Policy was last updated on 08-20-2010.
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